help > system status
The option to repost previous ads in accounts has been broken since 12pm (PDT) earlier today. However, a fix will be pushed out shortly. Our apologies.
Most of the issues we are continuing to hear about are from Blackberry users and some users of older (6.0 and below) versions of Internet Explorer.
In our testing, Blackberry OS 4.6 and later seem to work well with the CAPTCHA. Previous versions of the operating system don't work with the Blackberry Browser, but there have been reports of success using Opera Mini. We're still talking with reCAPTCHA about trying to make the entire system more mobile-friendly.
People still experiencing trouble should visit our help desk forum and supply the helpers there with as much specific information as possible about your computer, web browser, and ISP.
We think we've squished all the bugs in this section. If you're still seeing any of them, let us know at the help desk.
Getting scattered reports of "viruses" popping up when folks try to post, view, or reply to ads in the personals/rants & raves section. Users running AVG Active Surf-Shield (an anti-virus software) may see erroneous messages of an "active threat" and "virus found HTML/framer "on certain craigslist pages.
AVG released an update earlier today that should fix this issue, however, some users may need to manually update their software. More info can be found at the AVG site.
Users who aren't running AVG software or who continue to see virus warnings pop up, can report problems at our help desk forum
Please provide the exact message that appears, on what craigslist webpage it pops up, the web browser you're running (firefox, IE, etc.), and the anti-virus software (if any) installed on your computer.
Updated Fri, Sep 3 - 19:07 PDT
users may see brief delays including:
* how long it takes to see the updates on edited pages
* updates to listings in various categories
thanks for continued patience
Sorry, folks, but images within ads were not displaying properly from about 12-1:10pm (PDT). However, our tech elves have worked their magic, and images should begin appearing within 15 minutes. Again, our apologies for any confusion.